Customer 360 · retail
Vanessa Greco
vanessa.greco172@example.com · (972) 555-9736
- Lifetime value
- $158.36
- Orders
- 2
- Average order
- $79.18
- Loyalty points
- 158
- Customer since
- Nov 6, 2025
Activity timeline — every channel
Online order · 1 item
$32.46
1× Tenuta Marano Alta Prosecco di Valdobbiadene Brut
May 5, 2026Web
Opened “November Cellar Picks”
Feb 3, 2026email open
In-store purchase · 4 items
$125.90
1× Azienda Agricola Monteforte Valpolicella Classico · 2× Tenuta Gran Sasso Montepulciano d’Abruzzo · 2× Podere Vesuvio Rosato di Aglianico
Nov 6, 2025POS
Replacement bottle issued
Cork failure reported; replaced at no charge.
Oct 19, 2025support
Called about an allocation
Wants first refusal on the next Barolo Riserva release.
Oct 9, 2025call
Opened “November Cellar Picks”
Jun 19, 2025email open
Order history
Spend by channel
One customer, one record — whether they bought online, at the register, or on a wholesale account.
Preferences, derived from purchases
Regions
- Abruzzo2 btl
- Campania2 btl
- Veneto2 btl
- Calabria1 btl
Types
Add a note
Tasks
- Nothing outstanding.
Addresses
- Home6830 Rochelle Rd
Frisco, TX 75857