Customer 360 · retail
Natalie Serrano
natalie.serrano15@example.com · (972) 555-1821
- Lifetime value
- $1,637.45
- Orders
- 2
- Average order
- $818.73
- Loyalty points
- 1,637
- Customer since
- Oct 28, 2025
Activity timeline — every channel
Online order · 4 items
$809.06
6× Podere Maiella Montepulciano Anfora · 2× Masseria Gioia Alta Salice Salentino Riserva · 2× Azienda Agricola Tufo Nord Aglianico Irpinia
Apr 30, 2026Web
Attended: Wines of the Italian South
Six-bottle flight, Irving Retail. Bought two bottles after.
Feb 5, 2026tasting
Online order · 2 items
$828.39
12× Poderi Serralunga Alta Timorasso Derthona · 2× Cantina Vestini Cerasuolo Superiore
Oct 28, 2025Web
Called about an allocation
Wants first refusal on the next Barolo Riserva release.
Aug 15, 2025call
Visited Irving Retail
Browsed, did not purchase.
Jun 30, 2025pos visit
Prefers Calabrian reds
Mentioned at the Saturday tasting that Gaglioppo is the house favorite.
Jun 29, 2025note
Order history
Spend by channel
One customer, one record — whether they bought online, at the register, or on a wholesale account.
Preferences, derived from purchases
Regions
- Piemonte12 btl
- Abruzzo8 btl
- Campania2 btl
- Puglia2 btl
Types
Add a note
Tasks
- Nothing outstanding.
Addresses
- Home8098 Northwest Hwy
Irving, TX 75248